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Policy & Procedures: Learning Commons Use

Users

Log-Ins

Student users can use the computers in the Learning Commons by logging into their accounts with their library user IDs (usually their LOLA username or L-number) and their 6-digit birthdate PIN. Staff and faculty can login using their campus wide BPCC computer login and password.

For off-campus access, users will be prompted to enter their User ID and PIN which are their LoLA User Name and 6 digit birth date (mmddyy).

Personally Identifiable Information (PII)

According to the Department of Education the following statement applies to the Division of Learning Commons at Bossier Parish Community College:

“Library resources are not allowed to be used to print any information identified by the college as Personally Identifiable Information (PII) in the student handbook. This is to include, but not limited to, anything containing SSN, FAFSA ID, or FERPA number.”

Student are allowed to use library resources to print information that deals with their student number. For example, letters of appeals are acceptable.

Cell Phone Use

Please use cell phones, and other electronic devices responsibly, so as not to disturb other library users:

  • Set cell phones on vibrate or turn off notifications.
  • If answering a phone call, move out to the foyer of the Learning Commons.

Responsibilities of Users

Learning Commons users have the responsibility to:

  • Interact respectfully with other users, librarians, and staff
  • Refrain from disruptive behavior that hinders other users’ access to a clean, comfortable, and safe learning environment. This includes:
  • Behavior that contributes to excessive noise levels
  • Threatening, intimidating, or harassing behavior
  • Behavior that is potentially unsafe (running, throwing objects, etc.)
  • Engaging in sexual activities
  • Maintain a quiet atmosphere in designated quiet study areas
  • Help preserve resources by refraining from marking, defacing, or damaging Learning Commons materials and equipment
  • Know when materials are due and to return or renew them on time
  • Bring their BPCC ID to the Learning Commons in order to check out materials
  • Comply with directions and requests from librarians and staff

Visitors

Visitors to the Learning Commons need to check in with the Campus Police in Building F (F-104) for a visitor’s pass.

Current local high school and other college students may use the tutoring service in the Tutoring Center (after getting a visitor’s pass from F-104). To use the tutoring service, the user must present a current student ID. Appointments cannot be scheduled in advance, as the Tutoring Center operates on a walk-in basis.

The BPCC Learning Commons' mission is to support the academic progress and interests of the students, faculty, staff, and administration of Bossier Parish Community College.  As such, they may be provided with service before non-BPCC users.

Users who are not from BPCC cannot log into Learning Commons computers and do not have access to printing.

Circulation

Check-Out Policy

Students, faculty, and staff of BPCC are allowed to check out some materials from the Learning Commons. Items in the reference collection and periodicals do not circulate and may not be taken outside of the Learning Commons. Anyone checking out materials must present their BPCC ID card. All check-outs are recorded using the circulation module within the ILS.

The checkout policy for faculty and staff is:

           Books:                        unlimited quantity; until the end of the current semester

           DVD and Blu-Ray:     unlimited quantity; 7-day period

           Audio CD:                  unlimited quantity; 14-day period

 The checkout policy for students is:

           Books:                      limit of 20 at a time; 14-day period

           LC Chromebooks:    limit of 1 at a time, 3-day period

           DVD and Blu-Ray:   limit of 2 at a time; 3-day period

           Audio CD:                limit of 5 at a time; 14-day period

Cavalier Care Center and HiSET/ESL Chromebooks have a limit of 1 at a time for a period of 1 semester.

Limited Checkouts

There are some DVDs that have been classified as faculty-use items. These are typically high-value, high-cost items that are kept in locked cases. Faculty and staff may check these items out as usual. Students are allowed to check these items out, but they must remain in the Learning Commons and be returned within 2 hours.

Reserve materials are available for checkout, but they must remain in the Learning Commons and be returned within 2 hours. Reserve materials must be checked out at the front desk in the Tutoring Center.

Anatomical models, microscopes, calculators, and other study aids are available for checkout in the Tutoring Center. These items must remain in the Learning Commons and be returned within 2 hours.

Headphones are available for checkout at all information and circulation desks. They must remain in the Learning Commons and be returned within 2 hours.

Chromebooks are available for checkout to students through:

Cavalier Care Center Chromebooks are available to BPCC students who have received prior approval from the Cavalier Care Center staff member.

HiSET/ESL Chromebooks are available to students enrolled in the College Transition Program at BPCC.

Learning Commons Chromebooks are available to any currently enrolled Bossier Parish Community College Student.

Laptops, projectors, projector screens, and easels may be borrowed by Faculty and staff. A current BPCC ID must be presented for checkout. If the equipment is to remain on the BPCC campus, no forms are required. If the equipment is being taken off-campus, the “Request for Temporary Removal of State Movable Property” form must also be completed. All requests to take equipment off-campus must be approved by the Library Inventory Controller. In the absence of the Library Inventory Controller, all requests must be approved by the Dean of Learning Resources.

In the case of equipment being removed for repair by other departments, such as Computer Services, the “Request for Temporary Removal of State Movable Property” form is required, but the item is not checked out through the ILS. The Library Inventory Controller must be notified of any equipment removal.

Periodicals

The Learning Commons subscribes to a wide variety of periodicals in print form. The list of titles subscribed to is evaluated annually and may change based on usage, curriculum, availability, and cost. Periodicals are received, checked into the system, labeled, and shelved by the Periodicals Clerk. Current issues of periodicals are kept on open shelves in the Learning Commons. Back issues are kept in the periodical storage area of the Archives Room (A-268) and may be accessed by request. Faculty and staff may check out periodicals, but students are only allowed to use periodicals within the Learning Commons. 

Renewals

Books and audio-visual materials that are checked out for regular, non-limited checkout periods may be renewed for an additional period equal to the original checkout period. There is a limit of 2 renewals for any item. Renewals can be requested in-person or online through the library’s catalog. A renewal request will be denied if there is an existing hold on the item.

Holds

Students, faculty, and staff may request a hold on items, thereby reserving that item for checkout. Holds can be placed directly by a patron using the online catalog, accessed through the Learning Commons’ webpage, or staff can place holds for patrons.

  • Holds cannot be placed on Reference or Tutoring Center items, periodicals, reserves, or equipment.
  • Holds are satisfied in a first-come order and cannot be superseded.
  • Hold requests are valid for 30 days (if a hold has not been satisfied within 30 days, the hold will expire, and the patron will be notified by email).
  • Once an item has been retrieved from the shelves and placed on the hold shelf, patrons will be notified by email and must pick up the item within seven days (after seven days, the hold will expire, an email notice sent to the patron, and the item returned to the regular shelves).

Fines and Fees

Items that are not returned on-time may incur fines for being late, however, there is a 1-day grace period on books and audio-visual items. Fines apply only to student accounts; faculty and staff do not incur any fines on overdue materials. If a student’s account should accumulate $20 or more in fines, the account will be blocked from any further check-outs until the account is brought below $20 total.

ITEM

FINE/HOUR

FINE/DAY

FINE

(not returned)

ADMINISTRATIVE FEE

MAX FINE

Books

$0.50

$5.00

$20

DVDs & Blu-rays

$1.00

$5.00

$20

CCC Chromebooks

$260

$500

$760

HiSET/ESL Chromebooks

$260

$500

$760

LC Chromebooks

$756

$500

$1256

Reserve Materials

$0.25

$20

All fines must be paid at the BPCC Business Office. LC staff can print a copy of the student’s account balance which can be taken to the Business Office for payment. A paid receipt must be returned to a LC staff for the student’s account to be updated.

Fines for overdue items may be forgiven on a case-by-case basis, but charges for unreturned items will never be removed. Only LC staff have the authority to forgive fines; student workers and tutors do not have permission to forgive any fines. LC staff may use their own discretion in forgiving fines, especially if there are extenuating circumstances such as medical emergencies, accidents, or other unforeseen issues. If a fine is forgiven, staff should include a note on the student’s account that includes the date, reason for forgiveness, and initials of the staff member.

Missing, Overdue, or Lost Items

An item is only “lost” if the patron says they lost it or if the system automatically converts overdue items to lost. Items should never be checked out to system “users” such as DISCARD, WITHDRAWN, or MISSING.

Missing:                   The system shows an item is on the shelf, but it cannot be found. In this situation, it is advisable that more than one staff member should try and find the item. If it cannot be found, the ILS should be used to “Mark Item Missing.” Student workers should always consult a staff member when an item cannot be found. If an item has been marked missing and then is found at a later time, the item should be discharged in the ILS and returned to its proper place on the shelf.

Overdue:                  An item that has not been returned on time will be given the status of overdue in the system. A notice will be emailed to the patron at the time it becomes overdue. A second notice will be emailed to the patron after 1 week of being overdue, and a final notice will be emailed after 2 weeks of being overdue.

Lost-Assumed:         After an item has been overdue for 45 days, the system will automatically change the item’s status to Lost-Assumed. The patron will be sent an email with a notice of the change and that they are now responsible for the cost of the item plus a processing fee. Overdue charges are removed when this happens. If a patron should return the item after it has been marked as Lost-Assumed, the item can be checked in normally, and the system will automatically remove the cost and processing fee from the patron’s account. However, all overdue fees will be reinstated.

Lost:                         If a patron says that they have lost the item, a staff member will use the ILS to “Mark Item Lost.” The system will change the status of the item to Lost-Claim and automatically bill the patron for the cost of the item and a processing fee.

Claims Returned

(not on shelf):           A patron claims they returned an item on-time but the system still shows the item as overdue or Lost-Assumed. A staff member should look to see if the item is on the shelf. If it is not on the shelf and the patron confirms that they did return the item, then the issue should be sent to the Dean of Learning Resources. A decision will be made if the patron will be held accountable for the cost of the item or not. If the patron is not held accountable, use the “User Claims Returned” option in the ILS. The status of the item will remain checked out to the patron, but no charges will be applied. A note on the patron’s account should be added to explain.

Claims Returned

(on shelf):                 A patron claims they returned an item on-time but the system still shows the item as overdue or Lost-Assumed. A staff member should look to see if the item is on the shelf. If it is on the shelf, the item should be discharged in the system and returned to the shelf. Any fine or cost on the patron’s account may be forgiven, but a note should be added to their account explaining what happened. If this should happen again with the same patron, the issue should be sent to the Dean of Learning Resources to decide if the fine will be forgiven.

Book Drop

Materials may be returned using the book drop located outside of Building A near the South entrance. The book drop will be checked every morning and evening as part of the Learning Commons’ opening and closing procedures. Any items checked in during the morning procedure should be done with the “Discharging Bookdrop” function in the ILS. The return date should be set to the last previous date of business the Learning Commons was open. Items checked in during the evening should be discharged normally.

Internet Use

Bossier Parish Community College Learning Commons provides connectivity to LOUIS (the Louisiana Library Network) and the Internet. All use of the Learning Commons is subject to federal, state, and local law, and BPCC regulations. All students using the Learning Commons must have a valid BPCC ID.

Printing

Printing is limited to 300 pages of research and classroom related material per student per month. Learning Commons resources may not be used to print any information identified by the college as Personally Identifiable Information in the student handbook. For more information, please see a librarian. Ask a librarian about tips to help your 300 pages go as far as possible, including using Print Preview and printing multiple PowerPoint slides on one page.

Library Classroom

Classroom Use

  1. The Learning Commons classroom is available for faculty reservation.
  2. The classroom is limited to 32 people.
  3. Instructors are expected to remain with their students while in the library classroom.
  4. Classroom must be vacated and left in order upon end of session.
  5. Do not eat in the classroom.
  6. Evening reservations must end fifteen minutes before closing.

Study Rooms

Study Room Rules

  1. Study room reservations can be made online or in person.
  1. Study rooms can be reserved up to 2 hours per day.
  1. Student IDs must be shown at either Circulation, Information, or Reserve desks before entering study rooms.
  1. If study rooms are not occupied within 15 minutes of reservation, it will be cancelled.   
  1. Study rooms can be reserved up to 30 days in advance.
  1. There is a maximum occupancy of four people to a study room.
  1. Excessive noise will not be tolerated.
  1. Drinks are allowed in Study Rooms.
  1. Food is not allowed in Study Rooms. It can be consumed in the 1st floor lobby outside of the Learning Commons
  1.  All study rooms must be vacated within 30 minutes of closing.
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